Shipping and Delivery Policy

Stage is a creative marketplace. Delivery may include digital content, UGC videos, reels, photos, model or actor services, influencer posts, campaign proof, event participation, production support, auditions, applications, deal-room approvals, or other creative-service outcomes.

Delivery may occur through Stage deal rooms, messages, upload fields, portfolio links, private file links, social platform links, email, live event attendance, production-day completion, or another channel recorded in the work terms.

Package turnaround, campaign dates, event schedules, submission deadlines, revision windows, approval windows, and final delivery dates are controlled by the relevant listing, accepted offer, work order, calendar entry, or agreement.

Delays can occur because of missing client inputs, rescheduling, weather, venue restrictions, talent availability, late approvals, technical upload failures, dispute holds, payment holds, or force majeure events.

Stage does not provide standard shipping for ordinary marketplace use. Physical products, props, wardrobe, prints, storage drives, samples, couriered material, or event goods are outside standard delivery unless the accepted work terms specifically include them.

Where physical delivery is expressly agreed, the parties should record who bears courier cost, insurance, packaging, risk of loss, delivery address, inspection timeline, and replacement terms in the work order or agreement.

If you believe delivery is late, incomplete, or deficient, use the deal-room, dispute, revision, or support workflow with clear evidence. Stage may review timestamps, submitted files, messages, approvals, event records, and payment status.

Possible outcomes include revised delivery, additional evidence, partial acceptance, extension, refund review, payout hold, dispute escalation, or account action depending on the facts and accepted terms.

For policy questions, marketplace support, payment review, privacy requests, or grievance escalation, contact Stage. by Pi at [email protected]. Business and partnership enquiries can be sent to [email protected].

Current public office coverage: Mumbai, Ranchi, Delhi, and remote-first across India. The operating jurisdiction for contractual disputes is Ranchi, Jharkhand, India, subject to applicable consumer forums, payment network rules, and mandatory law.